Q:Is your company a factory?
A:Yes,we are a ceramic factory in zibo,china
Q:How can we place sample order?
A:If sample without logo,we can offer you free sample.But we need to charge you freight price.If sample with logo,please contact with us,we will quote you sample and freight.
Q:What is packing term?
A:We use export standard cartons,cartons size is according to the products specific ation.We can also accept information printing on box and SKU code printing on label.
Q:What is delivery time?
A:Sample delivery time is 5-7 days.Mass production time is less than 15 days.
Q:How about payment?
A:T/T.
Q:Where is your FOB port?
A:Our usual FOB port is Qingdao or Ningbo.
Q:Is this product safe?
A:Yes,it is dishwasher,microware safe!Lead and cadium free
Q:What is the MOQ?
A:500pcs/model.
Q:How to ship to us from your factory?
A:Optional:by sea or by air,by full container or LCL.
Q:What format of design sketch should i provide if i have customized designs?
A:PSD,AI,CDR etc.
