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Q1:About Zigong LoreStar Technology Co., ltd
A:It was founded in October 2016 with a registered capital of 50 million RMB and an actual investment of 50 million dollars. The company is mainly engaged in the development, production, sales, after-sales and import and export business of high-end lithium ion power battery, super capacity energy storage battery, battery management system and rechargeable battery pack, wind-solar energy energy storage system. Recycling of battery material and renewable battery material resources.

Q2:What is overcharge?
A:After charge, tested the batteries' initial state and capacity. Charge to 10.0V at 3C current, then charge to 0.01C at CV mode. Observe changes in battery appearance.

Q3:What is over discharge?
A:After charge, test the batteries' initial state. When the batteries are normal, discharge to 0V at 0.5C. Observe changes in battery appearance

Q4:Can I have a sample order?
A:Yes, we accept sample order to test and check quality. Batteries can be made as require.

Q5:Do you have MOQ limit?
A:Yes, we have MOQ limit for mass production, but it depends on battery model. Please contact us for details.

Q6:How about the lead time?
A:Samples will takes 5-7 business days. Mass production will takes 25-30 days. It depends on quantity.

Q7:How about shipping and delivery time?
A: Generally, battery will be shipped via Express, such as DHL, TNT, FedEx and UPS, delivery time is 3-5 business days. Or DDP service, delivery time is 11-15 business days. Airline and sea shipping also available.

Q8:What about after-sale service? 
A:We will offer you 1 year guarantee. If there are any problems, please inform us, we will offer you positive solutions.