A1: 1-3 days for NORAMLE orders. 3-5 days for bulk order.
Q2: Is it available to get samples from you? A2: Yes! Welcome to place sample order to test our superior quality and service.
Q3: What is your Warranty? How do you carry out it? A3: We provide 1 Years’ Warranty and 7 days Return Services. ( details please refer to JAC Warranty Term Document )
Q4: How will you deliver my goods to me? How long do I need to wait before my goods arrive? A4: We offer as many shipping options as possible, such as DHL, UPS, FedEx, TNT ,EMS to enable our customers get their goods rapidly at door. We also ship by economic method such as air cargo and sea cargo, Direct line, Air Mail according to clients' request.3-7 days for international express, 5-7 days for air cargo, 20-40 days via sea cargo.
Q5: How is your product quality?
A5: We provide unrivaled Quality - Very rigorous testing process for Incoming Quality Control, Input Process Quality Control, and Final Quality Control for every piece. We follow more than 10 QC test procedure, and do 100% FQC to ensure your satisfaction.
Q6: Can you put my brand name (logo) on these products? A6: Sure! We can provide professional OEM services to make your brand even for your trial sample order, like display start up logo on usb charger, print/laser logo on earphone and Gift box Package
Q7: How much do I need to pay for your OEM service? A7: 50% deposit after confirmation, balance due upon completion
Q8: What payment method do you accept? A8: T/T(Bank transfer), Western Union, Money Gram, Paypal for sample order, Escrow, Credit card, etc.
Q9: Do you have any After-Sales service?
A9: Yes! We have professional After-sales Dept. follow up A.S.S Items services and upload product firmware and app.
If you have any technical problem or question with the goods, welcome to contact our Technical Support Dept. or our sales directly.
Q10: Are you just trading company or factory?
A10: We are professional manufactory for USB Cable,Charger,only and we also trade for bluetooth speaker & earphone.We can support you with the most competitive pirce, superior Quality and Services.
