Our best service, warranty is 1 year for hardware.
General enquiries are handle within 10 hours and fatal issues are solved within 48 hours.
For problematic items, We are ready to exchange them or replace them with an equivalent upon ,our receipt of previous.
Every model of the products gets through strict manufacturing management process, in order to guarantee the quality or product.
We also have our professional QC Department, we will take the sample to check again before the shipment, try our best to control the ratio of the reject lowest.
For anyquestion, please contact us immediately, we are going to offer our best service to you at anytimes
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FAQ
Q: What is the operating frequency for BLE 5.0 electronic shelf labels (esl)?
A: The information of BLE 5.0 electronic shelf label is transmitted through a Radio Frequency signal (2.4GHz).
Q: What is the operating frequency for RF electronic shelf labels (esl)?
A: The information of RF electronic shelf label is transmitted through a Radio Frequency signal 433MHz/868 MHz /915 MHz.
Q: Can I customize casing of the digital price tags to our branding?
A:Of course, the casings of the digital price tags can print your logo.
Q:Do you sell the module or just the Epaper display?
A:We are selling electronic shelf labels ,but our parnter GoodDisplay produce epaper display. If you need , i will help you.
Q:Does it has humidity and temperature sensor?
A:It has temperature sensor.
Q: How long is the battery life of electronic price labels ?
A: Between 3-5years depending on the type of electronic price labels.
