1.Are you factory or traders?
We’re factory. So we have the advantage of factory’s price, as well as the advantage of risk control and responsibility!
2.How can we guarantee quality?
Always a pre-production sample before mass production; Always final Inspection before shipment.
3.What’s your MOQ?
Usually, our MOQ is 1Kg.
4.Why should you buy from us not from other suppliers?
Our company is a professional manufacturer engaged in the research, development, production, sale and service of surfactant, oil field chemical raw materials.
5.What is your normal delivery time?
About a week after payment.
6.How can I get a sample?
Free samples can be provided to you by FedEx, DHL, TNT, UPS or EMS. Usually, the quantity of free sample is 300-700g.If you need really more, it’s also ok. But pls note, the express cost is paid by the buyers.
7.What services can we provide?
Accepted Delivery Terms: FOB, CFR, CIF, EXW, FAS, CIP, FCA, CPT, DEQ, DDP, DDU, Express Delivery, DAF, DES;
Accepted Payment Currency:USD, EUR, JPY, CAD, AUD, HKD, GBP, CNY, CHF;
Language Spoken:English, Chinese, Spanish, Japanese, Portuguese, German, Arabic, French, Russian, Korean, Italian
8.If there are some problems with your products, how to solve it?
A: First, we will be responsible for all the products; If you use Trade Assurance, Alibaba will compensate it to protect your
profits.