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Q1:Are you a factory?
A1: Of course.Ningbo Ruyi Joint Stock Co. Ltd., established in 1985, is a national hi-tech enterprise, which owns the uniquecombination of scientific research,development, production, sale and service. Moreover, the trademark of Xilin has been registered in 68 countries and regions around the world and its products sell well in more than 100 countries and regions until this year.
Q2: Do you have agent or representative abroad?
A2: Yes. We have two branches in the US and Russia. We have two warehouses are located in Los Angles and Chicago with products in stock and ready to ship. We also have Xilin distributors agent in Norway, Thailand, Japan, Vietnam and Malaysia. If you are interesting to be our agent and enjoy more price. Pls contact us then we can discuss more detailed.
Q3: Warranty for the product?
A3: We do offer one year warranty which would cover the failure not caused by miss-usage like over loading or misplacing the item.And There is no warranty for wearing parts such as wheel and fuse.
Q4: How about the delivery time?
A4: Usually The US overseas warehouse products in stock supports ship within 3 days after We received the payment.

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