Q1:Are you a direct manufacturer or trading company ?
We have our own factory and international sales department. We produce and sell products all designed by ourselves.
Q2:How long can I expect to get the samples?
After you send us confirmed files, the sample will be ready for delivery in 2-7 days.But customer will charge all cost related to the sample,such as sample cost and airmail freight.We will refund our customer the sample cost after receiving the order.
Q3: Is it possible for mark the own brand on the machine?
Yes,we can provide the OEM & ODM services. And OEM moq is 500 sets.
Q4: How about delivery time?
Generally, it will take 30 to 60 days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order.
Q5: How to guarantee the quality and after-sales service of your products?
1.Strict inspection during production
2.Strict sampling inspection on products before delivery and ensure that product packaging are in good condition.
3.Follow up in time and adopt customers' feedbacks after sales.
Q6: What is your terms of payment?
T/T,L/C,Cash and Westen Union are acceptable. Payment Term is 30% deposit, balance against B/L copy.
