15+ years production skills,10+ years' experience in export
Samue Stationery has 15+ years of manufacture skills and 10+years of experience in exporting to quality-
oriented markets such as Australia,
Japan,USA,Russia etc.
Guarantee of quality & timely delivery
Quality & timely delivery is our bottom line,we strike to make win-win deal by good quality,neat & safe packing to create more extra value to our client.
Good after-sales service
Business is not over after delivery.We still need to help our client regarding products after delivery.We look forward to have good long term relationship with every client..
Q1.Are you a trading company or factory? A1.We are a factory making notebooks for +15 years.Our main business is in notebooks,yet we also manufacture office bags and other synthetic leather related products.We have our own sales,design,
material purchase,production,QC and product delivery team.
Q2.Can you provide free sample? A2.Stock sample is free of charge.Please kindly provide your express delivery account for sending the samples.
For customized sample,we will charge sample fee which will be returned back after placing order.
Q3.What is the MOQ? A3.The MOQ is normally 1,000 pieces but it also depends on the customization level.
Q4.How do I place an order? A4.After all details (product specifcation,price,trade term,payment term,delivery date) are confirmed, we will issue a link of purchase order via Alibaba for you to pay.If you need us to do according to your method,please feel free to discuss with us.
Q5.What are the incoterms and payment term? A5.EXW,FOB,C&F is available.For sea freight,our main payment term is T/T,30% advance,70% balance settle before shipment or against B/L.We can use other terms under mutual agreement.Good cooperation is more important than formats. If your quantity is not big or even small,we suggest you use express delivery.
Q6.How long is the lead time?Do I need to worry about delivery date? A6:20 to 45 natural days(not working days)depending on the difficulty of product.Our production capability is 100,000 pcs of A5 size notebooks per month. Delivery date and quality is our bottom line,we can push it faster by adding in more skillful workers if you have special timing requirement.
Q7.What is your sales service like? A7.From the moment you place an order,we will track and monitor your order.We will let you know the most recent progress at your request.And we keep tracking until you have received it.After you receive the goods,we will execute your feedback and keep improving constantly.
