Artwork Q: Can you print inside the box? A: Yes, we can print inside of your boxes. When submitting artwork, please ensure that each artwork file is titled accordingly.
Q: Are the dimensions I pick precisely what I will receive? A: Of course. We use digital printing and mechanical cutting and production techniques to eusure that.
Timing Q: What is the leading time of my order? A: Our turnaround, for order quantity between 1,000 - 2,000 units, is around 10-12 business days after payment reach our account. And our expedited turnaround is 7 business days. Pleaes note that the turnarounds do not include transit time.
Q: Do you offer rush delivery? A: Yes, we do. The rush production time is 7 business days.
Placing an Order Q: What is your MOQ? A: For the boxes in our stock, the MOQ = 1 unit. For customized boxes, our MOQ = 500 units also depends on the measurements and box shape. If you are looking for a sample to see our print quality and our materials and box styles, we also offer free samples with pre-printed and limited sizes; all you have to pay is a flat fee for shipping and handling.
Q: Can I place sample order? A: Yes, you can place a small test order to see our box quality and service.
Q: What shipping method to pick? A: For small orders, we suggest to ship via express such as FedEx. For larger orders, it is better to ship by sea.