1. Q: Are you a factory or trading company? A: We are a trading company with our own factories.
2. Q: What strengths do you have? A:20 Years of exporting experience; High quality products; Sustainable and environment friendly materials; Competitive factory price; Strict quality check mechanism; Thoughtful after-sale services.
3. Q: Can I get a sample, and is it free? A: Yes.Sample fee will be refunded to you when you place a large order.
4. Q: Are the minimum quantity and lead time of samples negotiable? A: Yes. Quantity below low MOQ can be negotiable under certain conditions; We might also need a bit longer lead time for special samples. Please let us know your specification and concerns, and we will try to come up suitable solutions.
5. Q: What's the shipping method? A: According to your requirement, different shipping service providers can be chosen, such as FEDEX, DHL, TNT and so on; by air or sea. Shipping cost depends on the shipping routes, product weight and volume, and location of your area. After delivering goods, we will send you the tracking number promptly.
6. Q: What's the turn around time? A: Our items usually ship in 5-7 days. Delays may happen due to unexpected situations.
7. Q: What's the payment method? A: We support flexible payment methods
8. Q: Can we print our own brand or logo on your products ?
A: Absolutely. It will be our pleasure to be your preferred ODM and OEM manufacturer in China.
9. Q: Why do some goods have difference between website photo and practical items ? A: Due to the difference of light and browsers on screens, photos are for reference only. Among different batches, material may also be a little different.
