10 Gigabit CWDM 80km cwdm sfp ports and connector sfp

Q1.Can I have a sample order? What is your MOQ?
A1: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable,We do not have MOQ,1 sample is available.

Q2. What is standard warranty time for your products?

A2: All products purchased from UNIVISO shall be free from defects in material and workmanship for a period of time from the date of purchasing,

This limited warranty is applicable solely to the original purchaser and is not transferable.
This warranty is expressly conditioned upon proper storage, installation, connection, operation and maintenance of products in accordance with their written specifications.

Three-Year (3-yr) Warranty Examination, repair and replacement parts are provided free.

Q3. How does your company do regarding quality control?
A3: Every single optic individually tested in our test center , and also tested for compatibility on a variety of different brands of network equipment

Q4. What are the trade terms?
A4: Lead Time: most popular optics in stock ,ready to ship. some of higher-value and specialize optics have a short lead time.

Payment term: Western union, T/T, Aliexpress escow, money gram ,cash payment

Warranty: 3 year

Q5. What is operating temperature range of optical modules?
A5: Commercial temperature range(COM) : 0 to 70°C(32 to 158°F)
      Extended temperature range(EXT):-5 to 85°C(23 to 185°F)
      Industrial temperature range(IND)::-40 to 85°C(-40 to 185°F)
      Storage temperature range:-40 to +85°C(-40 to 185°F)

Q6.Could I use our own logo, label and package?
A6: Yes, we can help you to market your own brand of 3rd party transceivers
OEM customization : Your LOGO (Labeling) ; Your P/N  (Labeling)
                                  Your S/N  (Labeling);      EEPROM information: 
                                  Vendor name: customized your information
                                  P/N: customized your information
                                  S/N: customized  your information

Q7. If the compatibility fault occur, what your will do?
A7: If there is compatibility fault report, we will troubleshoot and analyze the possible reasons
1.If it was caused by product fault (hardware,coding..), we will upgrade the hardware ,software , coding on process control.
2, if it was caused from using environment (eg.Switches new released firmware..), we will get the same equipment model to do the simulation test to verify the compatibility.

Q8. Please explain how you ensure compatibility for the brands:
A8: 1.Experience: 

We have an experienced engineering team with over 20 years on compatibility for brands
2.Testing Facilities
We are able to access to massive major manufacturer's switches , routers ..To verify the compatibility
3.Expertise
We have a group of expertise who have been focusing on hardware,software,coding compatibility, and have always been analyzing the different brands new released firmware
4.Strategic Loyalty Customers
Many of customers work very closely with us on new released OEM equipment and help us to expand our compatibility matrix
5.Connections
We have many good connections to understand and learn the first hand information about the compatibility trend in the market