Q:Could you do design for us? |
A:Yes, we can do artwork including printing, logo etc. for you, if you provide us the contentand tell us where to put. |
Q:What's your payment term? |
A:T/T, Credit Card, L/C paid before sending goods.
Small amount payment can through Paypal
please confrm everything clearly before you make payment. |
Q:What's your delivery time? |
A:Within 5 working days after payment confrmed, customized products need 10~15 working days |
Q:How to solve the problem of your equipment? |
A:Please send us email of the problem, pictures or a small video will be much better,we will find the problem and tell you how to solve it. If there is a broken, we will send you a new part, and it is free in the warranty period. |
Q:Do you still provide service beyond the warranty? |
A:Yes. Our warranty is one year from the delivery date, we also provide service beyond thewarranty period, but it will not free for the broken parts. |
Q:How to transport the product? |
A:By sea: More than 60kg or big quantity;Safe,cheap but slow; By air to airport: Suit for big product or quantity but urgent a lot.Usually 7-10 days arrive. Some direct flight can arrive at 3-5 days. By Express delivery such as DHL,FedEx,TNT: Suit for small or not too heavy and very urgent product. Generally 5-7 days arrive |
Q:What's your products' advantages ? |
A: A. Good quality and competitive prices.
B. Strictly quality control when producing. C. Professional team work, from design, development, producing,assemble,packing and shipping. D. After-sale services, if there is quality problem, we will offer you replacement for
defective quantity. |
Q:Which brands you already cooperated with in the past ? |
A:We have already cooperated with so many chemical plants, pharmaceutical factories andso on in our country 、for more than 2 years. In the foreign markets, we have cooperated withmore than 50 wholesalers, also the ultimate users. They are all satisfied with our products'quality. |
