Q: How do I get a copy of your product catalogue or samples?
A: Our product catalogues and samples are free for you. Please note that it is our policy that the receiver pays for the courier service. If it is convenient for your company, please confirm this with us and give us your company name, detailed address, zip code, telephone number, courier service account number (FedEx, UPS, DHL, TNT, etc.). We shall do our best to help you.
Q: what is the MOQ for a tin order?
A. Due to mass printing and production set up, minimum order quantity is roughly 3,000 - 5,000 pcs for large size and 10,000 pcs for small size of tins.
Q: what is metal proofing charge?
A. Metal proofing sample is a distinctive process for showing the color effect on metal compared with paper. It is a separate process from mass production, and thus also cost money.
Q: Can I get a price list?
A: We do not provide a price list to our customers. All items are quoted individually. As you know, the price can be affected by such factors as material thickness, product shape, size, order quantity, print colors, etc. Also, the material prices can change constantly. Please tell us your specific requirements and we shall find the best solution for you.
Q: Do you make tools by yourselves?
A: Yes, we make all tools by ourselves. We have an in-house tooling department. So we can make custom molds at very low cost.
Q: How should I design on a tin?
A: Before designing any graphics on a particular tin, we will furnish a dimensional layout for positioning graphics. According to the tin construction, this positioning information is very important to ensure the proper placement of artworks onto each panel of the tin.
Q: What artwork file formats are acceptable?
A: Artwork designed using most popular software is acceptable. CorelDraw and Adobe Illustrator preferred. Freehand, Photoshop, etc. are also welcome. Please save your files on a CD and submit it to us by courier service. Freight prepaid.
Q: Why Choose T-star?
A: 1. Material: high quality grade A tinplate, eco-friendly, suitable for packaging
2. Printing: Full color Printing (CMYK) or plain (PMS), as you wish
3. Invisible curls for both lid and bottom
4. Embossing and/or debossing available upon your design
5. Silver or golden varnish, shinny or matt finish; all available as your request
6. Packaging: 1pc/polybag individually, and then Master Carton.
7. Payment Terms: 30% T/T in advance, balance upon shipment.
8. Certificate: SGS, LFGB, DGCCRF, ISO9001 and Sedex audit passed.