1.How can I get some samples? A:We are honored to offer you samples. New clients are expected to pay for courier cost,we can make samples according to your need.
2.What is your delivery time? A: This depends on what kind of products you ordered. Like SMA, delivery time may within 20-30 DAYS
3.Can you do OEM or ODM? A: Yes, we can do OEM and ODM products.
4.How does your factory do regarding quality control? A1: In our factory, we have Specialized quality inspection personnel, they will check the products quality in each process; A2: Skillful workers care every details in handling the producing and packing processes.
5. What's your payment way? 1.We accept Alipay/West Union/TT. All major credit cards are accepted through secure payment processor ESCROW. 2.Payment must be made within 3 days of order. 3.If you can't checkout immediately after auction close, please wait for a few minutes and retry Payments must be completed within 3 days.
6. How abort the shipping? A: For small orders, we will send the goods by international Express like Fedex, DHL, TNT , UPS or SF, usually it takes 3-5 work days to arrive. It is a little expensive. If the order quantity is large, we will ship by sea and arrival time depends on different regions. If urgent, you could select transport by Air, but freight charge will be more expensive.
1. You can contact us by leaving us an message on aliexpress or email us.
2. If you have any problems, please kindly contact us by email or trademanager, we will reply within 24 working hours.
3. We can respond Emails within 24 hours, within 36 hours on Weekend.
