Mr.Reyn Answer:We have more than 10 years of experince in manufacture and export market with professional product and sale teams. We have firm control on our entire production line from material,dyeing,printing logo,embroidery logo,hemming,packing and experienced team to control the quality.We are the trusted supplier for many reputed luxury brands.
Question two:Can I order the knitted hat or knitting scarf with my own design and logo?
Mr.Reyn Answer:Yes,we offer OEM&ODM service,so we can make any hats or scarves based on your artwork or original sample. All our products can be branded with customer your own logo by embroidery,patch,woven,priniting or jacquard way for different promotional purpose used. The process goes much faster if you send us a design or logo on what you want on scarf and hat.
Question three:Whats format of design file require for production?
Mr.Reyn Answer:PDF,AI,CDR,JPG,GIF format available.
Question four:How long for sample production?
Mr.Reyn Answer:For the sample design of the knit scarf and hat,Normally,it takes about 2-3 days if use our factory ready yarn color,while it costs more time for the complicated design and special pantone color,such as heat transfer printing logo,embroidery or woven patch logo.
Question five:Can you make the knitted hat or knitted scarf sample for approval before starting the mass production? How can I get the custom sample?
Mr.Reyn Answer:Yes,the custom knitted hat and custom knitted scarf sample can be offered for approval by email images,if you need to check the actual sample, we can send it by express, while you have to take on the sample delivery freight.
Question six:How can I make the payment for the sample?If the sample charge refundable?
Mr.Reyn Answer:The sample charge can be paid through T/T,Western Union,Money Gram,Paypal.And Yes,the sample charge is refundable when placing order.
Question seven:How long for bulk or mass production?
Mr.Reyn Answer:within 15-30 days from date of sample approvaled,and its depends on your quantity.
Question eight:How can I get my scarf and hat shipped if i place the order to you?
Mr.Reyn Answer:By sea or air freight through your pointed forwarder is available. Door to Door service by courier is okay if small quantity,it can by UPS,DHL,FeDex,TNT to all over the world.
Question nine:Can you provide certificate of origin CO or FORM A?
Mr.Reyn Answer:Yes.We can give you certificate of origin or FORM A for import tax deduction.
Question ten:Whats the payment term?
Mr.Reyn Answer:For Out Of Stock items or special order or custom design scarf and hat,30% deposit in advance before production and 70% balance before delivery.
Question eleven:Whats the shipping cost?
Mr.Reyn Answer:Freight cost,Shipping Cost Depends on shipping way and weight,we will quote for each order seperately .
Question twelve: Whats your main market? Do you produce for brands?
Answer:We export quality kinds of knitting scarf and winter hat from China to countries around the world.
Our main market including North America:Canada|United States |Mexico;
