[Ecova Decor] комнатные разноцветные керамические садовые кастрюли с суккулентами декоративные чаши для растений круглые вазы ручной работы

Q: Where are you located?
A: Our head office is located in Thao Dien District, Ho Chi Minh City, Viet Nam. Our Showroom is located in Binh Duong Province, just outside of Ho Chi Minh City. 

Q: What is your minimum order quantity (MOQ)?
A: Minimum order quantity is 100 sets of any products. We can accept of mixing up to 8 designs per FCL. However, this is just a general rule. Please contact us for any special order or request.

Q: When is the best time to order pottery and what is the lead time?
A: You can order pottery at any time, but our delivery time is usually within 45- 65 days depended on the weather and the season. Please contact us for exact lead time.

Q: What is your payment term?
A: We accept following payment methods unless discussed and agreed otherwise:
- Letter of Credit (L/C) at sight: L/C opening charge will be at applicant side (Buyer)
- Telex Transfer (T/T): 30% advance deposit and the remaining upon receiving copy of shipping documents by email or fax. Bank transfer charge will be at sender.

Q: What makes you different from your competitors?
A: We put a lot of time and effort into our presentation and that is also reflected on our products. Quality is our main focus and what we pride ourselves on. We also have a very good design team that constantly keeps up with up-to-date design trend.

Q: Can you manufacture custom designs?
A: Yes. Many of our customers require custom designs, from the largest impoter to a small designer. Either they are derivatives of our designs or they are new and proprietary designs that are only manufactured for that customer. You can send us a working sample, a CAD drawing, a Google Sketchup sketch, or a photograph and we can estimate whether we can do it or not. Most likely we can, and we have not turned down any of them.