Ques.1 Are you manufacturing company or wholesaler?Ans. We are wholesalers and manufacturer both with 7 Years Experience. We have our own manufacturing factory. Specialize in making high quality and fashionable jewelry and accessories.
Ques.2 I need the sample to check the products quality, what's your sample policy?
Ans. Sample order is welcome, but sample fee need to be paid.
Ques.3 What is the material of the jewelry?
Ans. Most of the jewelry is made of 925 Sterling Silver with stamp of 925 and some in Brass With Gold Finish. Customize will be made on demand.
Ques.4 Can I customize my own design?
Ans. Yes , we can do that for your own design and we can engrave your logo on products.
Ques.5 How long is your average making time?
Ans. Stock items: Shipping within 3-5 Days, Customize Items: Shipping within 25 Working Days
Ques.6 Do you have a MOQ (Minimum Order Quantity)?
Ans. Yes, most of our jewelry's MOQ is 10 PCS of each design. Small order quantity if acceptable if items are in stock.
Ques.7 Is quality guarantee?
Ans. In fact, we are mainly looking for long term mutual benefit business relations, not one-time business. We do 100% in house quality inspection before shipping. There is no guarantee of quality.
Ques.8 What is your term of Payment?
Ans. 50% Advance and rest 50% Before Shipping.
Ques. 9 What's the shipment method? How long does it take for delivering?
Ans. Our products distributed all over the world. Shipped by DHL, FedEx, UPS takes 3-7 Days,
India Post takes 15-30 Days.