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Q1: You are manufacture or trading company?
A1: We are a professional manufacture specialize in various type of smart home IOT gadget,specially in home electrical ,temperature control and Wifi IR remote control industry.

Q2:Dose your company have experience cooperate with online B2C company work on Amazon,Ebay,Lazada,Shopee,Mercardo?

A2:Yes.Top end R&D team,optimized warehouse stock and shipping system,and flexible order quantity etc,all are specially for online B2C cooperator.

Q3:Do you have stock in our local?

A3:Yes,we have local warehouse in Spain,Germany,Russian,Brazil,US at present.

Q4:Dose your company offer ODM service?

A4:Yes,we have professional R&D team and excellent product manager to process a perfect ODM project.

Q5:Could i have a free sample? And Sample time?

A5: Before we received the first order, please afford the sample cost and express fee. We will return the sample cost back to you within your first order.

    Existing items:3-5 days

    OEM items:7-10 days

    ODM items:35-60 days

Q6: Do you have limit on MOQ? And What is the MOQ?
A6: Rich and safety stock have been set for hot selling models,no limited on MOQ.MOQ only for order with OEM,ODM and other special requirement,As well as strategic product.

  Printing Logo on product:MOQ 500 pcs

  Customize Package:MOQ 1000 pcs

  Customize Product Color:2000 pcs

  ODM:Depends degree of difficulty,negotiable.

Q7: What is the lead time for bulk order?
A7: Depend on order quantity,product model,saturability of  production line,lead time of components etc.generally 5-35 days.

Q8: What payment methods can i choose?
A8: We accept Paypal,T/T,L/C,Alibaba Secure Payment etc.

Q9: How long is the warranty time of the products?
A9: 1-3 years depend on different product.

Q10:Dose your company have your own brand?could i be your brand agent?

A10:Yes,AVATTO is our brand in IOT smart home area and famous in South America,European and East South Asia.Welcome to contact us for agent business.

Q11: What's the ceritification you have?
A11: All product have got standard certificate like CE,RoHS and FCC.Some special model will have ANATEL,UL,BQB etc.