Q1: Are you a manufacturer or a trading company?
A1: We are one of the best puzzle manufacturers in Taiwan with over 30 years of experience. We have advanced printing, cutting, packaging equipment, and a professional design team.
Q2: What information should I provide to get a quotation?
A2:
• Number of puzzle pieces required
• Printing requirements (Standard, Glitter, Neon, etc.)
• Quantity per each style. We set up production lines by style, and the quantity per style is critical in determining the price.
The higher the quantity, the lower the price.
Q3: Do you ship internationally?
A3: Yes, we have official DHL and UPS shipping methods. For bulk shipments, we only offer FOB shipping terms.
Q4: What file format should we provide when creating the artwork?
A4:
• JPEG, PDF, AI, or PSD files with a resolution higher than 300dpi are acceptable.
• For mosaic puzzles, you need to provide one main image and 30-100 small images. The file size of the main image should be above 1MB, and the small images should be between 50-200KB. It is recommended that the small images have the same orientation, either all vertical or all horizontal, to avoid cropping. Please see the schematic diagram for reference.
• Before customizing the puzzle, please ensure that the image sources do not violate the copyright, intellectual property rights, or portrait rights of others. If there are any copyright infringements, you will bear the relevant legal and compensation responsibilities, so please be cautious to avoid any violations.
Q5: What advantages does your factory have over other suppliers?
A5: We are a puzzle company with over 30 years of experience. The materials we use are tested for safety and high quality,
suitable for children aged 3 and above. We have low MOQ, superior quality, and excellent service!