1. What types of jewelry do you supply? Ans. We offer a wide range of jewelry, including rings, necklaces, bracelets, earrings, and custom designs. Our collection features various materials such as brass, silver, gemstones, and pearls.
2. Do you offer custom jewelry designs?
Ans. Yes! We provide custom design services. You can collaborate with our designers to create unique pieces tailored to your specifications.
3. What is your minimum order quantity?
Ans. Our minimum order quantity varies by product type. Please contact us for specific details on the items you are interested in.
4. How can I place an order?
Ans. You can place an order through our website, via email, or by contacting our customer service team directly.
5. What payment methods do you accept?
Ans. We accept various payment methods, including Wire Transfer, PayPal, and bank transfers.
6. Do you offer wholesale pricing?
Ans. Yes, we provide competitive wholesale pricing for bulk orders. Please reach out to us for a quote based on your needs.
8. How do you ensure the quality of your jewelry?
Ans. We conduct thorough quality checks at every stage of production and source
materials from reputable suppliers to ensure the highest quality standards.
9. Do you provide certificates for gemstones?
Yes, we provide certification for certain gemstones upon request. Please ask for
details when placing your order.
10. How long does shipping take?
Ans. Shipping times vary depending on your location and the order size. Generally, orders are processed within 3-5 business days, with delivery taking an additional 5-10 business days.
11. Can I track my order?
Ans. Yes, once your order has shipped, we will provide you with a tracking number so you can monitor its progress.
12. Do you offer international shipping?
Ans. Yes, we ship internationally. Shipping costs and delivery times may vary based on the destination.
13. How can I contact customer service?
Ans. You can reach our customer service team via email, phone, or the contact form on our portal. We’re here to help!
Feel free to customize any of these questions and answers based on your specific offerings and policies!