1. Could you provide sample? Yes. We could offer samples to most of the products online, please ask our merchant for sample charges and freight. After confirmed of the order, we will return part or full sample fee according to the specific condition.
2. Are you a factory or trading company?
We are not only factory, but an integrated enterprise. We run factory, design studio, wholesale center, and foreign trade. We will provide high quality products and excellent export service for you.
3. Can you manufacture per customer's requirements?
Yes. We are factory for more than 10 years; OEM is available for us. As long as you tell us your specific demand, we will make a technical assessment and reply you in detail.
4. Can individuals customize it?
Yes, we can design separately according to the requirements of products and engrave your logo on products. We need to charge design fees.
5. Do you offer custom packaging?
Yes, we can help you to make customized gift box, bag and sticker etc.
6. Can I have a discount?
Yes. For new customers, there is a small discount ,but when the value of the order is increased,we will provide a larger; For a large number of orders and frequent customers, we will give a reasonable discount.
7. How long is your average lead time?
Stock items: shipping within 1~3 days; Customized items: 3~5 days for sample, 10~30 days for mass production.
8. Do you offer dropshipping?
We can offer bulk dropshipping and blind dropshipping for our customer and leave packing blank without any information.
9. Can I get more your designs?
Yes. Please contact us by E-mail or Trade manager, we will send you our catalogue with all of our products.