Q1: Can you provide samples of the product for evaluation?
We can provide samples of the product for evaluation as long as you cover the delivery or shipping fee.
Q2: How long can I get the sample?
After receiving payment for shipping cost of samples and all the material & design being confirmed, the sample lead time is about 7 working days and express delivery will take about 3 to 5 days to your door.
Q3: What is your minimum order quantity (MOQ)?
Minimum order quantity is 100 cards per design and 2000 cards per order.
Q4: How long does it take to produce and deliver orders?
Production time: 2 weeks for 2.000 - 5.000 cards, 4 weeks for 5.000 - 10.000 cards, 6 - 8 weeks for 20.000 - 30.000 cards.
Q5: What is the payment process from order placement to delivery?
You need to make a 50% deposit when placing the order and pay the rest before we ship it out.
Q6: What are your accepted payment methods?
We accept payment via bank transfer, Western Union and Paypal. However, if you pay via Paypal, you may incur additional Paypal fees.
Q7: Do you have a delivery service? What shipping methods do you offer?
We usually ship cards via international shipping units such as UPS, DHL, Fedex,..
Q8: Can I make a custom design, add Logo or printing on the card?
Yes, we can make any custom designs as per your requirements including label, barcode, foil stamping and embossing, printing messages inside, changing color, so on.