1. Question: who are we?
Answer: We are based in Guangdong, China, start from 2018,sell to North America(10.00%),South America(10.00%),Mid East(10.00%),Western Europe(10.00%),Central America(10.00%),Northern Europe(10.00%),Southern Europe(10.00%),Eastern Europe(5.00%),Southeast Asia(5.00%),Africa(5.00%),Oceania(5.00%),Eastern Asia(5.00%),South Asia(5.00%). There are total about 11-50 people in our office.
2. Q: What are Genju’s main products?
A: 18650 ternary lithium battery, lithium battery pack, lithium iron phosphate battery, energy storage battery, portable energy storage equipment
3. Q: Can I have a sample order?
A: Yes, we accept sample orders to test and check quality. Batteries can be made as needed.
4.Q: Do you have any minimum order quantity limit?
A: Yes, we have MOQ limit for mass production, but it depends on the battery model. Please contact us.
5. Q: How about the delivery time?
A: Samples will take 5-7 working days. Mass production takes 25-30 days. It depends on the quantity.
6. Q: How about the delivery method?
Answer: Accept delivery terms: FOB, CIF, EXW, CIP, DDP;
7. Q: Why should you buy from us instead of other suppliers?
A: Business model integrating industry and trade
Industry's highest quality
Sufficient supply
Fast delivery
Support customization
8. Q: How about the after-sales service?
A: We will provide you with 1 year warranty. If there are any problems, please let us know and we will provide you with a positive solution.