Q1.What is your terms of packing? A:Generally,we pack our goods in pp bags and cartons. If you have other requests, We can pack
the goods in your branded boxes after getting your authorization letters.
Q2. What is your terms of payment?
A: 30% as deposit, and 70% before delivery. We'll show you the photos and videos of the products and packages before you pay the balance.
Q3.What is your terms of delivery?
A: Our terms of delivery are designed to ensure a smooth and timely process:
Shipping Options:
We offer flexible shipping methods, including air, sea, and land transport, based on your preferences and
urgency.
International Delivery:
We handle worldwide shipments, ensuring compliance with all customs and import regulations to guarantee
timely delivery to your location.
Q4.How about your delivery time?
A: Our typical delivery time varies depending on the size and complexity of the order, but generally, it ranges from 4 to 6 weeks from order confirmation to shipment. For urgent orders or smaller quantities, we can expedite the process and offer faster delivery options. Please reach out to us with your specific requirements, and we’ll provide a more accurate timeline based on your needs..
Q5.Can you produce according to the samples provided by the Client?
A: Yes, we can produce garments based on the samples provided by the client. We work closely with you to ensure that every detail of the sample is accurately replicated, from fabric choices to design elements. Our experienced team will carefully review the sample and make any necessary adjustments to meet your specifications, ensuring the final product matches your vision perfectly.
Q6.What is your sample policy?
A:. Our sample policy is designed to ensure that you are completely satisfied with the product before moving forward with larger orders:
1. Sample Request:
Clients can request samples of our existing products or custom designs based on their specifications.
2. Sample Charges:
A nominal fee is charged for custom samples to cover the cost of materials, labor, and production. This fee is typically refunded or credited towards the full order once you place a bulk order.
3. Lead Time:
Sample production usually takes 7 to 10 business days, depending on the complexity of the design.
4. Approval Process:
After receiving the sample, you can provide feedback for any necessary revisions. We will make adjustments and send a revised sample if needed before proceeding with large-scale production.
This process ensures that you receive exactly what you're expecting, with high quality and accuracy.
Q7.Do you test all your goods before delivery?
A:Yes, we thoroughly test all our goods before delivery. Each product undergoes a detailed quality control process to ensure it meets our high standards. This includes checking for fabric quality, stitching, color accuracy, size consistency, and overall durability. We also perform tests for comfort, fit, and functionality, depending on the type of garment. Only once these tests are completed and the products pass our rigorous checks do we proceed with packaging and shipment, ensuring you receive the best quality every time.