Q:What does your company do? A:We are OEM ODM factory, engaged in 3d printers for over 5 years.With offices andwarehouses in Shenzhen, Shanghai, Sichuan, and Hunan, we ensure efficientservice and delivery across China.
Q:What about the lead time for mass production?
A:Honestly, it depends on the order quantity and the season.
Please contact salesmanto learn more information.
We have ready stocks of most of the popular modelsnormally your order for small quanitty we can ship in 3 days, for bigger orders arouo5-7days, please share the models in detail and we will get back to you the exact leadtime.
Q:Do you offer a guarantee for the products?
A:Yes, we offer 1to3 year warranty for our products.
Q:Do you have any certificates on your products?
A:Yes, we can proved CE, FCC, RoHS,etc certificates.
Q:ls it possible to do a customized order?
A:Yes, OEM, ODM are supported, customize your own brand, logo and package box areour strong point.
3d printer OEM MOQ: 50 units;
3d printer filament OEM MOQ.500kgs;
3d pen OEM MOQ: 1000 sets.
Q: Could you send products to my country?
A:Yes, we can, normally we ship by express, air cargo, by land or by sea, we all can doplease contact us to consult the details delivery charge.
Q:lf outside of China(Mainland), must l pay customs duties, import taxes, VATSetc.?
A: It depends on the delivery terms, price of EXW, FOB, ClF, DDU not incldue Customsfees, import taxes, and VAT.
DDP price incldue Customs fees, import taxes, and VAT.
Q:Is it possible to do a drop-shipping order?
A:Yes, We factory support drop-shipping, you please tell us your information and yourcustomer information.
Cargo will be send out at once after you confirm order.