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Our Services
Our service:
Before-sale services:
1) 24 Hours online service, quickly reply for E-mail and online ask. Guide customers to choose the best applicable machine type.
2) Professionally and patiently introduction, provide the advanced, energy-saving and practical technological process.
Sale services:
1) complete parts safety stock for all machine series. Test every machine before delivery to insure good performance of machine.
2) In accordance with the agreements stipulated in the contract.
After-sale services:
1) According to the special requirements of customers,Our company will send professional engineers to guide with device installation,
debugging and training operators until customers are fully s
1.What kind of a company we are?
A:We are trader and manufacturer, located in Jiangsu China.
We are gaining good reputation among our customers for our professional, warm and thoughtful service. We know that a long term business based on the quality control, price, packing , delivery time etc.
2.What's the quality assurance can we provide and how do we control quality?
A:100% inspection on assembly lines. All controls, inspections, equipment, fixtures, total production resources and skills are inspected to confirm.
3:How about the MOQ?
A:The MOQ will be 350pcs each item.
4:How can I get samples?
A:The samples could be sent by UPS, FedEx or DHL or other international express you would like.
We will offer the sample cost and delivery cost to buyer, after buyer’s confirmation and payment, we will arrange delivery according to agreed lead time.
5:What is your after-sale service
A: We provide one year warranty.
Customers can send photos or samples for our confirmation once the parts are damaged within the one year warranty. If the parts are not damaged by misoperation, we will reply to customers within 48 hours and provide free parts for replacement. Besides, for the parts out of commission and beyond the warranty, we only charge for the basic costs of parts.
We regularly follow up the service condition of products, and timely analyze and copy with the feedbacks. As for the disputes, we will figure out effective actions to reach mutual satisfaction.
atisfied.
2) The quality guarantee period for machines is one year except the wearing parts and human damage factor.
Packaging & Shipping
Packaging
1) Strong exporting standard packages.
2) Cartons/Plywood cases/Wooden cases.
3) As your requirements.
Shipping
1) Small order suggest air cargo but client pay the cost.
2) Batch goods will go sea shipping
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