Question 1 :Can you customize the machine for us? Answer:yes ,we are factory ,we can customize the machine depend your request .
Question 2 :Can your technician come to our country to install and adjust the machine?
Answer:yes ,our technician can go to your country to help you install and adjust machine .
Question 3 :How long is the warranty?
Answer:warranty 18 months .In period of warranty ,we change the new parts for broken parts for free . we provide technical support for long-life.
Question 4 :If the machine has a problem, how long will it get a reply?
Answer:We will provide solutions within 24 hours.
Question 5 :What are spare parts equiped with machine ?
Answer:The machine equip with two pieces cutter ,two pieces base blade ,two pieces bending shaft , two pieces bending cover and one tool box(include all tools you need when install machine ).