Q1: Who are we?
A1:We are based in Guangdong, China, start from 2012,sell to North America(60.00%),South America(20.00%),Eastern Europe(10.00%),Central America(5.00%),South Asia(5.00%). There are total about 51-100 people in our office.
Q2: How can we guarantee quality?
A2: Always a pre-production sample before mass production;
Always final Inspection before shipment;
Q3: What can you buy from us?
A5: Red light therapy,led pain relief,near infrared light therapy,near infrared light led,infrared light therapy for pain
Q4: Why should you buy from us not from other suppliers?
A4: DGYAO is one of our red & near infrared light therapy device brand,Our company integrates online and offline sales with independent development, production,R&D department, organized QC system,organized production management quality control system.
Q5: What should therapy feel like? A5: You should feel mild warm-up on your hands and fingers relax.
Q6: Will it be hot ?
A6: Not too much.It is warm but in no way it burn you.
Q7: What’s the wavelength of the lights?
A7: 88pcs 660nm in red lights and 88pcs 880nm in infrared lights.
Q8: Why are only half part of lights on?
A8: All the lights are working, but 660nm LED are visible red lights,and 880nm near-infrared LED is invisible lights.
Q9: How often should I use the mitten?
A9: You may apply it for 1-3 times per day, 20 minutes each time. Take a rest and drink some water to relax yourself before next following use.
Q10: Can I use it while traveling?
A10: No, you need to buy another set. The DGYAO Power Bank set.
Q11: Can it contact with my skin directly?
A11: Yes.
Q12: What is the dimension of the system?
A12: 10.6"× 7.4" x 2.3" Therapy area.
Q13: How long is the connector strips?
A13: Total 15 ft (4.56 meters).
Q14: Does it need to be plugged into the socket?
A14: Yes. U.S. standard Input AC 110-240 V, Output DC 12V. EU/UK needs conversion plug.
Q15: How long will it take to experience relief?
A15: We recommend wearing it for 2-3 therapy sessions per day for the first month. Please be patient because it may take several weeks to experience optimal relief.
Q16: Can I use this with pain medications?
A16: Speak to your doctor about your pain medication use in conjunction with our wrap.
Q17: Are there side effects?
A17: No. You may experience the skin irritation if you’re allergic to the fibers.