Q1: Are you a factory or trading company? We are factory, and have sales office in CBD. Our R&D team members are from famous vacuum cleaner company
in China, they are very professional in vacuum cleaner filed.
Q2: What certificates do you have for your products?
We have GS, FCC, CE,EMC,CB, RoHs certificates, if new models don't have the certificates, we will get the
certificates before shipment.
Q3: Do you accept order through OEM/ODM business?
Yes, including the customer logo and color box printing, MOQ usually is 1000 units or 1*20GP.
Q4: What's your Minimum Order Quantity?
If we have stock, 1 piece is available. If need customization, MOQ is 1*20GP or MOQ is 1000 units.
Q5: Do you accept sample order?
Sample usually 7-10 days after payment received.
Q6: What's your lead-time and payment term?
A6: Normally, our lead-time is 45 days.
Sample: PayPal or T/T or through Alibaba trade assurance.
Mass production: 30% deposit advanced, 70% before shipment.
7. What's your warranty for this product?
We provide 1 year warranty for whole machine, mainly including motor and battery.