Q1: Can I get some samples?
A: Yes, some samples are free, others maybe need a little fee, please check with our sales. But the freight would be collected and we will pay back if you place order.
Q2: Do you have inspection procedure before shipping?
A: Yes, we do 100% QC inspection before shipping.
Q3: How about the after-sales service?
A: Just tell us the problems after receiving the products, then we will help you deal with it.
Q4: What is your leadtime?
A: Samples are 5-7 days and production is around 60 days.
Stock:3-7 days in general.
No Stock: It depends on the quantity and difficulty of products.
Usually our turnover time is 20-30 days.
Q5: Do you accept OEM or ODM order?
A: Yes, we accept OEM and ODM service with customer's LOGO and packing design, but MOQ will be required.
Q6: How does your factory do regarding quality conrol?
A: We always attached great importance to quality control from beginning to the end.
1). All raw material we used are environmental-friendly;
2). Skillful workers pay great attention to each details in handling the prodcing;
3). We have a professional QA/QC team to ensure the quality.
Q7: What is your terms of delivery?
A: We can accept EXW, FOB, CIF, DDU.
You can choose one which is the most convenient for you.
Q8: What is the payment way?
A: TT, Alibaba Trade Assurance Order...
Q9: Are you a manufacture or trading company?
A:We are a manufacture which is located in taiwan. You can fly to Taoyuan airport directly. All our clients, from home or abroad are warmly welcome to visit us!
Q10: Why the price is high or low?
A: The website cost for your reference. The final cost by your order quantity and requirement.
Q11: Why choose us?
A:
1).Long history: Over 30 years of garden tools development and production experience.
2).Professional manufacture: Quick development ability, over 10 new design items per year. The most well-found products line of Gardening sprinkler .
Q12: What we can do for you?
A:
1). Provide professional opinion of products design and customized idea base on different markets.
2). Audit, inspection & lab testing. (Additional fees for laboratory tests )
3). Various options of logo printing on products or packages to satisfy your different sales models.
Q13: About Samples
A:
1). Normally, our sample is free (less than 3 pcs), but for some special ustomized sample, we need some expense first, then it
will be deducted from later orders. The delivery cost will be borne for your account before official order.
2). Paid Prototype also can be provided.
3). The lead time of normal sample is 1-3 days, the customized samples, we will check with the
samples team and feedback to you as soon as possible.
4). Packing sample also can be provided.
Q14: Main market & main Customer category
A:
1). Main market is European and North American.
2). Main export to Retail, wholesale, importer & foreign trading company.
Q15: Delivery port
A:
1).FOB Sea port is Taiwan Taichung Port.
2). Airport : Taiwan Taoyuan Airport.
If you have another question, pls feel free to contact us.