Question 1. What is your product range?
Industrial chillers, circulating chillers, rotary evaporator, alcohol recovery equipment, short distillation kits, glass molecular
distillation equipment, falling film evaporator, jacketed glass reactors and other laboratory equipment.
Answer :Jacketed glass reactors and other laboratory equipment。
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Question 2. Are you a trading company or a manufacturer?
Answer :We are a professional manufacturer of laboratory equipment and have our own factory. At the same time, also acting part of
the products, with the best quality source channels, laboratory equipment and consumables to achieve one-stop procurement.
Question 3. Do you provide samples? Is it free?
Answer :Yes, we can provide samples. Considering the high value of our products, the equipment sample is not free, but we will
give you the best price, including the freight. The consumables used in the laboratory can be provided with samples for free, and
the freight should be borne by the buyer.
Question 4. Do you have a warranty?
Answer:Yes, we guarantee the equipment for one year. Laboratory consumables have no warranty.
Question 5. How long is your delivery time?
Answer:If goods are in stock, usually within 7 working days of receipt of payment. Or, if the goods are not in stock, 15 working
days depending on the number of orders.
Question 6. What are your terms of payment?
Answer:Payment ≤15000 USD, 100% in advance. Payment ≥15000 USD, 70% T/T prepaid, balance before shipment. (If you are concerned
about the security of payment for your first order, we suggest you place a trade guarantee order through Alibaba. If we fail to
meet the agreed delivery time, you will receive a 100% refund of your payment.