Q: Can I order samples to check the quality?A: Of course! You can order one set or several sets of samples to check the quality.
If the product meets the conditions, you can refund the cost of a set of samples in your next batch order.
Q: Does the product have a warranty?
A: Yes, we provide a 6-month warranty for all products (non-human damage). If the parts are damaged during the warranty period, the parts will be sent for repair. For items beyond the warranty period, if they need to be returned, the customer needs to pay the freight and the cost of replacement of new parts.
Q: How do I pay?
A: You can pay through Alibaba trade guarantee (T/T and credit card), and we can support T/T and Western Union remittances.
Q: When can I receive my product after payment?
A: Small batches will be shipped within 3-5 days, and large batches are usually shipped within 15-20 days.
Q: Where does your warehouse deliver goods?
A: Usually we ship from warehouses in China, and we have overseas warehouses in Germany and the United States.
Q: How can I get your price list?
A: Please leave your contact information, such as email/whatsapp to us, we will contact you and send you our quotation.