1. Are you a manufacturer?
A: Yes, we have our own factories in Shenzhen and Dongwan.
2. What is the minimum order quantity (MOQ) for products?
A: Generally according to the requirements of customers, no matter how many we can accept.
3. How long is the product warranty?
A: We guarantee 1 year for oversea customers.
4. Do you accept OEM order?
A: Yes, of course, but we have quantity requirement, please feel free to contact our staff for details.
5. Can you send samples to us for testing quality?
A: Sample is available
6. What about delivery day?
A: For sample with existing products, delivery within 3 days; and for customer order products in great quantity, 7 to 15 days. Generally 20-30 days for customer OEM products.
7. What is the payment method for bulk order?
A: TT 50% as deposit and 50% before shipment.
8. How about terms of payment for samples?
A: T/T
9: How does your factory do regarding quality control?
A: Quality is priority. QC department with professional quality assurance specialist attach great importance to quality controlling from the very beginning to the very end. Our factory has gained Rohs, CE authentication. Etc
10:Import Tax:
A; Buyers will be responsible for customs clearance and tax. If you have extra requirements, you can contact us for discussing.
11: What’s your Order MOQ?
A: For our own brand, we have ready stock without MOQ For ODM/OEM, depending on different model, MOQ can be negotiated
12: How much will the express delivery cost for the sample?
A: The express delivery cost depends on the sample quantity, weight, carton measurement and which country you would like to send.You can enquiry our sales person for exactly information.
13: How to ship the goods to us?
A: For samples order, usually delivery by carrier like DHL, TNT, FEDEX etc; For MP order, usually ship by air or sea.