Any questions, please feel free to contact us. Q1. Are you the factory or distributor?
A: We are Factory, we keep developing new lights, 5 to 10 new products each season.
OEM service (Package and logo customized service) is available based on your requirements. Factory direct price and plenty of stock lights can make sure quick delivery.
Q2. What's the MOQ?
A:We accept sample order for most products. According to your quantity, you will get the corresponding discount and most cost-effective shipping fee.
Q3. Can I add or delete items from my order if I change my purchase plan?
A: The order can be paused before it hasn't been shipped.(OEM not included)
Q4. When can we get a respond from you?
A: All inquiries will be handled within 24 hours on working day.
Q5. How do you guarantee the product quality?
A: Defective rate of all products is 0.2% and final test is necessary step before the shipment.
Q6. How about the after service?
A: If any problems on the products once you receiving, please take photos and contact usWe'll confirm promptly and provide you the best solution. The warranty is 24 months.
Q7: When you ship my order?
A: Usually 3-7 days after receiving the payment. 7-25 working days for bulk order. Concrete delivery time can be negotiated based on order qty and production schedule. Please feel free to contact us.