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Q: Do you offer free samples ?
A: Free sample is available, but delivery cost paid by customer.
Q:Compared to real wood, what are the advantages of WPC?
A:Shortly speaking, WPC not only has better mechanical properties, weathering resistance, color fastening, chemical stability and low heavy metal content, but also is water-proof.
Q: Can you manufacture products according to sample ?
A: Yes, We can produce by your sample or technical drawing.
We have R&D team, we can also help to develop new molds and texture.
Q: What is your payment term ?
A: 30% deposit in advance, 70% before shipping.
We will show you photos and packages before you pay the balance.
Q: What is your delivery time ?
A: Generally, 1-2 weeks after confirmation of your deposit payment.
Specific time depends on order items and order quantity.
Q: How can I get the after service ?
A: We welcome your chats online (Chat or leave message: After service) or e-mail to us regarding any technical or related
questions that you may have.
Q: Will color fade because of weathering?
A:Unlike real wood, our products have great color fastening performance. The color will just fade a little at the beginning of three months, and then the color will become very stable for later application.
Q: What is your term of delivery?
A:We accept EXW, FOB, CIF, etc. Choose the one which is the most convenient or cost effective for you.
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