1.Q: Is sample available?
A: Yes, sample is available, but our company rules the samples cost and the freight will be paid by our customers.
2.Q: Are you a factory or trading Company?
A: We are a factory.
3.Q: How do your factory do regarding quality control?
A: Quality is 1st priority. We always attach great importance to quality controling from raw material to shipping.
4.Q: Do you provide free samples?
A: Yes, but the freight paid by you.
5.Q:What is ice box/ice pack ?
A:Ice box is equivalent to the average freezer or refrigerator freezer, is the ideal cooling agent.
6.Q:What is "SAP"and "CMC"?
A:(Super Absorbent Polymer, SAP) is a kind of new functional Polymer material, it does not dissolve in water, and insoluble in organic solvents, good dispersibility, avirulent insipidity, pressure dehydration, can use repeatedly, bibulous rate can be generated in dozens of seconds gel. It is personal hygiene items, industrial and agricultural production, civil construction and other fields are widely used. (Carboxyl methyl Cellulose, CMC) CMC is a kind of important Cellulose ether, is a natural fiber after chemical modification of a kind of water soluble good polyanionic Cellulose compounds, soluble in hot and cold water, odourless, tasteless, non toxic.Is a kind of macromolecular chemistry, can swell, swelling in water, can form gel transparent viscous liquid.
7.Q:How is ice box/ice pack made?
A:Mould design, mould making, blow molding processing.
8.Q:How do I store ice box /ice pack ?
A:As long as in the household refrigerator freezing night, make ice box contents into a solid Body, and then use or preserved in the frozen indoors, can take out to use at any time.
9.Q:Is ice box /ice pack safe?
A:Safe,food grade HDPE material ,BPA free .
10.Q:Can you OEM production ?
A:We can ,as long as you have yourself design .we can make your products according to your requirements.
11.Q:How long the delivery time ?
A:We can according to customer order, arrange machine and personnel, we will try to delivery in the customer scheduled time.