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Q1:Can I have samples to test? And what is the lead time for sample orders?
A1:Yes, we can supply samples, the lead time for samples is 7-10 days. and buyer pays for sample cost and shipping cost.
Q2: Do you provide after-sales service?
A2: Yes, the warranty is 3 years, if any quality problems on our side in this period, we can send a new one as a replacement.
Q3 What is your company's advantage?
A3: We only supply high-level quality of battery and we guarantee on-time shipment, we also provide excellent after-sales service
Q4: Do you accept OEM/ODM?
A4: Yes, it is available.
Q5: What is your lead time for mass production?
A5: General speaking, about 25-30 days depending on different items after getting down payment and confirmation about the samples.
Q6:Are your battery real capacity?
A6:All of our battery cells with Grade A,100% new and real capacity.
Q7:Are you a factory or a trading company?
A7:Dongguan TUOLI New EnergyTechnology Co., Ltd. is a professional rechargeable lithium-ion battery and LifePO4 battery
manufacturer, welcome to visit.
Q8: What kind of certificates do you have?
A8: We can provide CE,ROHS,FCC,IEC62133,MSDS,UN38.3 if your order quantity is big.
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