Hello, dear, welcome to Senxi packaging, multi-size gift box system freight is the freight of the largest box, the actual freight please contact customer service consultation, need to modify the payment, thank you!
Question & Answer
Q1: How the product pricing and how to consult prices? A: We pricing the products according to the customers' choice on materials, printing, and other process flow and so on. And you can inquiry by TM, skype or send e-mail to us.
Q2: What information should I let you know if I want to get a quotation? A: -size of the products (Length x Width x Height) -material and surface handling (We could advise if you’re not sure) -printing colors (could quote 4C if you’re not sure) -quantity -FOB price is our usual price term, if you need CIF price, please let us know your port of destination. -If it is possible, please also provide with pictures or design sketch for checking. Samples will be best for clarifying. If not, we will recommend relevant products with details for reference.
Q3: When we create the artwork, what kind of format is available for printing? -The popular ones: PDF, AI, PSD. -Bleed size: 3-5mm. -Resolution: no less than 300 DPI.
Q4: How many days will samples be finished? And how about the mass production? A: Sample lead time: usually need 7days. Mass production lead time usually need 20 days. If you are the urgent order, we can delivery about 10 days.
Q5: If the products have some quality problem, how will you deal with it? A: Each step of production and finished products will be inspected by QC department before shipping. If the quality problem of products caused by us, we will provide a replacement service.
Q6: Could you provide samples for test? A: Yes, we provide free samples for customers, but customer should bear the freight charges.
Q7: How to make payment? A: T/T,L/C&Western Union, PayPal , trade assurance via Alibaba, we also accept most other convenient methods of payment.
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