Q1: I am a novice in foreign trade, how do I place an order?
A1: First of all, you can contact us by email (joanna[AT]htpromotional.com), our professional staff will answer any questions for you, or you can order directly online according to your requirements.
Q2: What is the order process? A2: Submit design (you)> submit quotation (me)> confirm order and pay mold fee (you)> make artwork (me)> approve (you)> full payment or half payment (you)> production + delivery After paying in full (me)
Q3: Can I get product samples? A3: Yes, of course. We will make samples after you pay the mold cost. We will take pictures for you. If you need physical samples, we will send them to you by freight collect.
Q4: Can you make glitter, glow, epoxy objects? A4: Yes, we can. Q5: I need something very urgent, how quickly can you produce it? A5: For most items, it only takes 4-7 days in an emergency. According to your project, we will check Timetable and get the fastest production time for you.
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