Q1:What is your main products?A1:ONU,SFP Modules,Pon Modules,OLT,Network Switches
Q2:Can I get a free sample?
A2:Sorry samples is not available to new customer.
Q3: We are new in this PON fields, can you help me and recommend me some items?
A3:Yes, of course. It is our pleasure to help you with it. You only need to offer us more details about your application.
Q4: What is your MOQ?
A4:No MOQ for any sample test.
Q5:OEM/ODM Service is available?
A5:Yes, GL-COM have strong ability to offer customers ODM&OEM products of highest quality. And it will require the MOQ.
Q6:For Trade Terms, such as payment?
A6:Payment Terms: We mainly support T/T bank transfer,Ali-Pay
Q7: How about the delivery ?
A7:Shipping Methods: DHL, Fedex, TNT, UPS, by sea or your own shipping agent *Sample order 3-7work days; Bulk order 15- 25work days(after your payment)
Q8:How about the Warranty?
A8:There are 12 months for the warranty.
Q9:Is it safe on the payment for me as we are the first cooperation?
A9:We can do the trade assurance on Alibaba,which will guarantee your products re-ceiving,we also accept other safe payment way as you want.
Q10:Can we get a lower price? Any Discount?
A10:Yes, price is not a problem, everything could be negotiated based on the quantity.