Q1. How do I get your samples?
A:We will send you 1-15 samples free of charge to test the quality. But please provide your express account or pay the freight.
Q2. What is the minimum order quantity? Can I order below the minimum quantity?
A:The minimum order quantity is 10000 pieces. If you want less quantity than the minimum order, the price must be increased due to freight.
Q3. How many days will it take us to get the samples?
A:You will receive the samples within one week after express delivery.
Q4: when is your delivery time?
A:1) If we have stock, 1-2 days.
2) No stock, we have molds, 7 days.
3) If there is no mold, 50 days.
Q5: can I customize the model according to my own needs
A:Yes, we can issue new molds according to your design and sign a confidentiality agreement with you.
Question 6.
06: can you design it for us?
A:Yes, we have an innovative and professional R & D team with rich design and manufacturing experience. Just tell us what you think, and then we will apply it to drawing and 3D design for your approval within 3 days.
Q7. What are the terms of payment?
A:Usually we require a 50% telegraphic deposit in advance and 50% of the telegraphic balance before shipment.
Q8. How to ensure quality?
A:Our production always strictly follows iso9001:2015 standard. Our products are designed and tested according to en417 standard.
Q9. How about shipping?
A:For small orders, we will send the goods by international express. It usually takes 3-5 working days to arrive, which is a little expensive. If the order quantity is large, we will ship it by sea, and the arrival time depends on different regions. In case of emergency, you can choose air transportation, but the freight will be more expensive.
If you have any questions or requirements, please feel free to contact us.