Q1: What kinds of fabric you mainly sell?
A: All kinds of high-grade African style lace, crochet lace fabric, hand-cut embroidery lace fabric, cotton lace,polish lace, swiss voile lace, french lace/net lace/tulle lace, organza lace, chiffon lace, george lace, velvet lace,water soluble lace/cord lace/guipure lace/cupion lace/chemical lace.
Q2: What is your shipping way? How much should I pay ?
A: HK DHL, DHL, FedEx , UPS, TNT, SF, Different shipper, the shipping price is different, because the shipping cost is depending on goods weight and volume, I will check the best shipping cost before you making payment.
Q3: How many days could I get my goods?
A: Generally, it would take 5 to 10 working days shipping to Europe, America and Africa without custom clearance and holiday delay.
Q4: May I have your sample first?
A: Sure, we will offer you a sample to check our quality firstly. The sample is free, but you need to pay for the shipping cost. So I would suggest you buy 5 yards firstly, because after you checking it, you also can use it to make the clothes. Meanwhile we will also give you some small piece sample with your goods to send to you.
Q6: Need I to pay the customs fees ?
A: Everyone buys something from other country should pay tax for custom, but Customs fees is depend on your country’s custom. But we will declare value as your request if you need. If you don't request, I will do it as common according our best way. Please note we are not accountable any customs fee, please check it out the custom's policy at your own place. If you have to pay the customs fees, it is your duty to your own country, thanks!
Q7: If the product I buy from you have some problem, what should I do?
A: The goods before we ship out will be checked whether it is good or not, if damaged, we won’t ship them to our customer. And if you really found the problem, pls you can take a photo to us let us check it first. And if is our duty, we will compensate you. Please kindly know that you need to feedback the problem to me within one month.