Q1: Are you Manufacturer or trading company? A: We are Manufacturer more than 15 years experience in Donglv, Baoding Hebei , China Q2. Can I have a sample order? A: Yes we offer sample, you will check quality before bulk order. We can send sample order by DHL/TNT/UPS/Fedex etc. Q3: How long will I expect to receive the sample? A: We can send samples by Express (DHL, FedEx, UPS, TNT), normally it will take 7-14 days. Q4: How long is the delivery time for bulk order? A: It depends on the order quantity, normally the delivery time will be 15-30 working days. Pls kindly contact us before order. Q5: OEM/ODM service available? A: Yes, we accept OEM/ODM. Q6: If I need customize Packing Cartons, is that available. A: Yes, we have production line for packing box and cartons. we can make it according to your special requirement. Q7: How to guarantee the Quality. A: Yes, we have strict control of the quality from the raw material to finished products according to ISO9001 QC system. We guarantee all products are 100% qualified and backed by lifetime warranty. Q8:How will you delivery my order? A: Normally for the order quantity less than 45 kgs, we send by Express; from 45-200kgs we suggest to send by Air. For Bulk order, we will send by Sea. It all depends, we will compare and find the best solutions.
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