Q: Are you a manufacturer?
Answer: Yes, we are a manufacturer with more than 20 years of experience and have our own factory.
Q: How to place an order?
Answer: The first choice: you like a certain product, you can write down the required quantity/item number/code, please contact our customer service for the following order.
The second option: You can choose some favorite items online, if there are notes on the product page to support direct ordering, buyers can place their own orders directly.
The third option: You can contact us directly, send us the product you want or the product picture you want to make, and let us communicate the specific details with you.
Q: How long does it take to prepare an order?
Answer: We have many products on sale.
If your order is in stock, we can prepare it within 3-5 days.
If the order you want is out of stock, we will prepare the product within 15 days.
If you need customized products, please contact our staff for further discussion.
Q: How long will it take me?
Answer: Usually we use DHL / UPS / EMS to deliver goods. After we ship the goods, you can receive the goods in about 5 to 7 days. If you choose another shipping method, please contact our customer service.
Q: What should I do if the goods arrive damaged?
A: Please rest assured that our quality control will check all the goods at the time of shipment. If due to logistics or other external forces, the product is damaged before you receive the goods. Please take a photo of the product and packaging together to us. We will resend new goods to you.
Q: Can I visit your factory?
Answer: Yes, welcome to visit our factory.
Q: What is the minimum order quantity for customization?
A: The MOQ is different for different products, the MOQ is 60 pieces. If you have any questions, please email or TM contact us.
Q: How is the quality of your products?
-Answer: Our company makes high-end jewelry products, real gold thick electroplating environmental protection, no allergies, long color retention period.
Q: What is your craft?
Answer: Smooth, frosted, painted, hammered, brushed, flying silk, etching, dripping, sticky diamonds, inlaid diamonds, glazes, hand-polished, weaving, beading
Q: What is the guarantee for buying products here?
Answer: Provide third-party jewelry appraisal certificate, product quality report and diamond will provide GIA