Q1: What products do you offer?
A1: Our main product is consumer electronic, Now we can offer smart watch, watch band, smartwatch accessories,wireless charger
etc.
Q2 : Can it be custom?
A2: Yes, OEM/ODM is acceptable. Including custom logo on band and straps, custom packaging, custom manuals, and switch display
LOGO.
Q3 : Can you send free sample?
A3: Samples could be free or charged, it depends. Sample fee will be returned if mass order confirmed.
Q4 : Can you customize the logo and packaging?
A4: Yes, you should offer us the original design drawing with AI or CDR format file, MOQ depends on the product.
Q5 : What is the lead time ?
A5: Sample of this smart watch is 1-3 working days, normal order is 3-7 days,mass production is 7-20 days, it depends on models
and quantity.
Q6 : How long can the data of this smart bracelet last?
A6: Our bracelets feature built-in flash card that is a chip for temporary storage. Generally, flash cards will store data for
7days and also sync to the app in real-time.
Q7 : How can we guarantee quality?
A7: Always make a pre-production sample before mass production;
Always final Inspection before shipment;
Q8 : How much do I need to pay for your OEM service?
A8: No need to pay extra cost for our OEM service. The OEM cost is already included in our price.
Q9 : Can you give me a discount?
A9: Yes, based on wholesale serives, we have better discount for bigger quantities, we will quote you the best price based on your
order quantity.
Q10 : Can I use my own Shipping agency/Forwarder?
A10: Yes,We can send the goods to the corresponding address of your forwarder.
Q11 : How will you deliver my goods to me?
A11: We always ship by air and sea. In the mean time, we cooperate with international expresses such as DHL, UPS, FedEx,
TNTtoenable our customers get their goods rapidly.