Q1:Could you send me your catalog?
A: Of course,I am appreciate if you can leave your email address and company information for catalog sending.I can recommend most suitable product according to your requirement so that you can choose models immediately.
Q2:Could I buy 1pc sample or trial order for first time cooperation to see the quality?
A: Of course, sample order and small order is welcome, please contact with us for the details.
Q3:How long is the sample delivered?
A:We can arrange existing samples to express mail in 24hrs. Normally you will get in a week time after order.For customized samples, please let us know all of your special requirements, and then our customer representative will give you clear answer.
Q4: What is your production delivery time?
1.For Ready-to-ship order, we can delivery within 7-10 days after we receive your payment
2.For Customization order, it takes us 30-90days to complete the order depends on the materials and the order details, welcome to contact us for more info. There is a list to show you the idea.
70-90\tMetal, TR90, Acetate glasses
Q5:How about the quality?
A: SUNTIDE OPTICAL is GOLDEN SUPPLIER in Alibaba 14 years.
100% passed QC in production process, and we do close checking again before shipment. If you still find any quality issue, we will help you to solve it.
Q6:Which is the payment terms from you?
1)Full value payment in advanced, for RTS Order.
2)30% deposit payment in advanced, the balance before shipment, for customization Order.
Q7:Which is the payment way you accept?
You can pay by TRADE ASSURANCE through Alibaba platform.
PAYPAL, WEST UNION, BANK TT is welcome as well.