Q2: Can I have samples? Is it free?
Yes, we are happy to offer samples for you to check and test. Depends on sample quantity and product model, we will confirm with you whether it's free sample or not.
Q3: How long shall I wait for quotation? And samples?
Usually we will quote you the best price within 24 hours after your inquiry. As for samples, it will take 5-7 days. If it's special customized heating lamp, the time needed for samples could be longer.
Q4: What is your term of delivery?
We accept FOB, CIF, EXW,etc. Please choose the one which is the most convenient and cost effective for you.
Q5: Do you offer guarantee for the products?
Yes, it must be. We guarantee 2 years for heaters and 5000-8000 hours for heating lamps. If it's customized heating lamp or heating unit, we will confirm with you the guarantee period in formal quotation together with data sheet.
Q6: What type of payment do you accept?
T/T, L/C.We also accept Paypal, Aliexpress, Western Union for small amount.