Q1: Are you manufacturer or trading company? A: We are direct manufacturer with more than 19 years’ experience.
Q2: What is the lead time?
A: Normally it will take 10-25 working days after getting down payment.
Q3: How should I pay for you if I place order to you?
A: We prefer T/T, 30% as deposit, balance before shipment, L/C is also acceptable and negotiable.
Q4: If I do not like the color, could I change the color?
A: Yes, most of our trucks have standard colors, if all colors could not meet your needs; we could customize by your request.
Q5: Can you supply the spare parts of this truck?
A: Yes, We can supply the spare parts for all the trucks we selling. We have spare parts department professional for this. Once you need spare parts we can supply immediately.
Q6: Do you have oversea service?
A: When you have some problems which you cannot solve, we will arrange our engineers to your country to help you.
Q7: How about your product quality?
A: All our spare parts are from the original manufacturers, the quality is 100% guaranteed.
Q8: How long is your Warranty?
A: From the date of receiving, in normal use within 30000km or within one year, we will repair for free, but the wearing parts and electrical parts are not included. After one year, we only charge cost when problems occur.