Q: Are you a factory or trading company? MC: We are factory with export license, wholly owned subsidiary of Max Concept based in Hong Kong. We focus on manufacturing health care and home products for over 30 years.
Q: What is the MOQ for your product? MC: Normally around 1000PCS. Some at 500PCS, please contact us to confirm :).
Q: What is your trade terms? MC: Our regular term is FOB SHENZHEN. Can also do EXW, CIF or EXPRESS if needed.
Q: Do you provide free sample? How long is the sample lead time? MC: Sorry, sample cost will be charged in advance and refunded when you place order. Sample lead time is 5-7 working days.
Q: How long is your production lead time? MC: Regular lead time will be 45 - 50 days after receipt of your down payment.
Q: How about is the Customization options? Do you accept OEM packaging? MC: Yes, we accept customized Logo/brand, color box, instruction manual. Color of the product can be tailored if order is up to 1000PCS per color.
Q: Do you have quality control? What is your inspection standard? MC: Yes, we have QC dept. to ensure the quality from raw materials to end products. Inspection standard we follow is AQL II 2.5 / 4.0.