Q1: Who are you?
A1: We are based in Shandong, China, start from 2016,sell to North America(30.00%), Eastern Europe(20.00%), Western Europe(15.00%), Mid East(10.00%), South Asia(5.00%), Northern Europe(5.00%), South America(5.00%), Southeast Asia(5.00%), Oceania(5.00%). There are total about 51-100 people in our office.
Q2: What about Sample Charge?
A2: 1.Free for small swatch, sample time:within 3 working days.
2.Mass production sample: charged according to the requirement.
Q3: How do you deliver the goods and how long does it take to arrive?
A3: We usually deliver by sea. And for the small package,we can send it by express.
Q4: Could you accept OEM packaging / logo?
A4: Yes.We are well in OEM and ODM. Please inform us details formally before our production and confirm the design firstly based on our sample.
Q5: How can you guarantee quality?
A5: We have strict quality control system. Always a pre-production sample before mass production;
Always final Inspection before shipment.
Q6: How to deal with faulty or refund the faulty products?
A6: Firstly.Our products are produced in strict quality control system and the defective rate will be less than 0.1%. Secondly. During the guarantee period, we will replace you with new parts.
Q7: What services can you provide?
Accepted Delivery Terms: FOB,CFR,CIF,EXW,FAS,CIP,FCA,CPT,DEQ,DDP,DDU,Express Delivery,DAF;
Accepted Payment Currency: USD,EUR,JPY,CAD,AUD,HKD,GBP,CNY,CHF;
Accepted Payment Type: T/T,L/C,D/P D/A,MoneyGram,Credit Card,PayPal,Western Union,Cash,Escrow.
Language: English,Spanish,Japanese,Portuguese,German,Arabic,French,Russian,Korean,Hindi,Italian etc.